Shipping & Delivery Policy

Shipping & Delivery Policy

Effective Date: 26-06-2023

Thank you for choosing Mensmod. This Shipping & Delivery Policy outlines the guidelines and procedures regarding the shipping and delivery of our products. Please read this policy carefully before making a purchase. By placing an order with us, you agree to comply with the terms outlined below.

1. Shipping Destinations

We currently offer shipping to [list of countries or regions where you ship products]. If your location is not within the specified shipping destinations, please contact our customer support team to inquire about any alternative shipping arrangements that may be available.

2. Processing Time

2.1 Order Verification and Processing Once you place an order, our team will verify the details and process it for shipping. Please allow [processing time] for order verification, packaging, and preparation.

2.2 Business Days Our business days are [days of the week], excluding public holidays. Please note that processing time does not include weekends or public holidays.

3. Shipping Methods and Carriers

We work with reputable shipping carriers to ensure reliable and timely delivery of your orders. The shipping method and carrier used for your order will depend on factors such as the destination, package weight, and shipping preferences. During the checkout process, you will be provided with available shipping options and their associated costs.

4. Shipping Costs and Taxes

4.1 Shipping Costs Shipping costs will be calculated based on the weight, dimensions, destination, and selected shipping method of your order. The shipping cost will be displayed during the checkout process before you complete your purchase.

4.2 Taxes and Customs Fees Please note that international orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. It is recommended that you contact your local customs office to inquire about the applicable duties and fees before placing an order.

5. Delivery Time

5.1 Estimated Delivery Time The estimated delivery time will depend on the destination and the selected shipping method. During the checkout process, you will be provided with an estimated delivery range based on the carrier’s information. Please note that the estimated delivery time is not guaranteed and may be subject to delays beyond our control, such as customs clearance procedures or unforeseen circumstances.

5.2 Tracking Information Once your order is shipped, we will provide you with a tracking number and instructions to track your package. You can use this information to monitor the progress of your shipment.

6. Order Tracking and Support

If you have any questions or need assistance regarding the shipping or delivery of your order, please contact our customer support team using the information provided below. We will be happy to assist you and provide updates on the status of your shipment.

7. Failed Deliveries and Returns

7.1 Incorrect Address or Unsuccessful Delivery It is essential to provide accurate and complete shipping information. If a package is returned to us due to an incorrect address or an unsuccessful delivery attempt, we will contact you to confirm the correct address and arrange for reshipment. Additional shipping fees may apply in such cases.

7.2 Return Policy For information on our return policy, please refer to our Refund and Returns Policy.